Name the principal.
Who the agent acts for, and who delegated it.
Agent trust · In development
More autonomy.
Clear boundaries.
An agent can act quickly. Its authority should be just as clear: who it represents, what it may do, and when a person needs to approve.
The model
Identity starts
the conversation.
Permission defines it.
Specify the action.
What it may do, on what. Requesting a refund is not issuing one.
Define the boundary.
Amounts, expiry, and when a person must approve.
Keep the record.
What was asked, what was allowed, what was done.
A concrete example
Permission belongs
to a specific action.
Consider a support agent with permission to execute refunds up to $200 while its delegation remains valid.
Illustrative policy · no transaction is performed
| Request | Delegation | Policy outcome |
|---|---|---|
| Refund $80 | Valid | Within the amount limit; other business checks still apply. |
| Refund $800 | Valid | Requires additional approval. |
| Refund $80 | Expired | Cannot proceed under this delegation. |
Our focus
Control at the
point of action.
Agent trust is in development. We start with one consequential action and the identity and policy systems you already run.
Read our approachCommon questions
Agent trust, explained.
Is detecting an agent the same as authorizing it?
No. Recognizing automated behavior does not establish who delegated an action or whether the requested action is permitted.
Does a valid identity permit every action?
No. Identity and authorization answer different questions. The action still needs to fit the relevant scope, constraints, and current policy.
Where do content and agent trust meet?
When an agent uses submitted material to propose an action, the workflow may need both a review of the evidence and a check of the agent’s authority.
Agent trust
Start with the action
you need to control.
Bring your agent workflow and the boundaries it needs to respect.
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